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Terms of Service
LINKS TO OTHER WEBSITES
Our Service may contain links to third-party web sites or services that are not owned or controlled by Fusion Arts. Fusion Arts has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Fusion Arts shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
1.1. These Terms apply to the sale of artworks through the site. It is important for you to read these terms before ordering any object from the site (hereinafter, the “Artworks”). The Terms and the Policies govern your relationship with us and your artworks’ purchase if any.
1.2. To order a purchase from us you must be over 18.
1.3. The site pages will guide you through the steps necessary to place an order with us. Our order process allows you to check and amend any mistakes before submitting your order to Fusion Arts. Please take all the necessary time to check your order at each stage of the purchase proceeding. If you find any problems with your order, please contact us at [email protected].
1.4. When you order artworks from us for delivery outside of the EU you may be subject to import duties and taxes that will be levied once the artwork reaches its destination. Any additional charges for customs clearance must be made by you. When ordering an artwork from us you will be considered the importer and you will be bound to comply with all local laws and regulations of the destination country.
1.5. After you place an order through the Site, You will receive an e-mail from us either (i) confirming your order, the dispatch of the artwork to the address indicated in the site form and the estimated timescale for delivery (“Confirmation E-mail”); or (ii) rejecting Your order (“Rejection E-mail”).
1.6. It is your responsibility to check the Confirmation E-mail or the Rejection E-mail for accuracy. You should let us know immediately if there are any errors.
1.7. We will take payment from your credit or debit card at the time the Confirmation E-mail is dispatched to Your e-mail address.
1.8. If Fusion Arts is unable to supply you with the ordered artwork, for example because that artwork is no longer available, we will send you a Rejection E-mail informing you that we will not proceed with your order. If we do not process your order, we will refund any payment taken from you, if any, as soon as possible.
1.9. By accepting these Terms You hereby authorize us to send you the invoice electronically at the e-mail address contained in your order. If you do not want to receive the invoice electronically, please send us an e-mail at the following e-mail address [email protected] indicating that you wish to receive the invoice on paper.
1.10. Prices and delivery costs may change at any time, but changes will not affect orders which have already been confirmed in a Confirmation E-mail.
1.11. Unless otherwise indicated, the prices for the artworks included on the site include VAT (where applicable). Custom duties and taxes are not included.
1.12. The price of the artwork does not include delivery charges. Fusion Arts delivery charges are as advised to you during the check-out process, before you confirm your order.
1.13. Artworks from Fusion Arts ordered for delivery outside the European Union may be subject to import duties and taxes, which are levied once the Artwork reaches the specified destination. You acknowledge that any additional charges for customs’ clearance must be made by you. Custom policies vary considerably from country to country, so we recommend You to contactyYour customs office for further information.
1.14. All payments must be made at the time the Confirmation E-mail is dispatched to your e-mail account. Payment of artwork must be made by bank transfer, credit or debit card (We accept payment with Visa, MasterCard and American Express cards) or personal at our office. We will not dispatch any artwork until we receive full payment. You acknowledge that we are not responsible for any additional fee or processing fee your card issuer, bank or payment service provider may charge you.
1.15. Credit and debit cardholders may be subject to prior authorization by the issuer. If the credit or debit card holder refuses payment, Fusion Arts will not be liable for the non-delivery of the artwork.
1.1 Our intention is to deliver the ordered artworks to you at the delivery address indicated in your order by the time estimated in the Confirmation E-mail but we cannot provide you with an exact delivery date.
1.2 If nobody is available at the address provided at your order, Fusion Arts’ carrier will leave you a note. Please follow the instructions provided in the note to contact Fusion Arts’ carrier in order to rearrange the delivery.
1.3 If the artwork has not been delivered to you within thirty (30) calendar days from the conclusion of the contract between us, you will be entitled to cancel the order and we will refund any money paid by you. Notwithstanding the above, tailor-made artwork (e.g. sculptures) are not subject to this obligation and You acknowledge and accept that sculptures may take up to three (3) months to be delivered and paintings purchased along with a tailor-made frame may take up to four (4) weeks to be delivered.
1.4 The risk of loss of or damage to the artwork will pass to you in the place where you or a third party indicated by you and other than the carrier has acquired the physical possession of the artwork. However, the risk shall pass to you upon delivery to the carrier if the carrier was commissioned by you to carry the artworks and that choice was not offered by Fusion Arts, without prejudice to your rights against the carrier.
1.5 All Artworks shown on the Site are original artworks from their respective authors. Along with the artwork, You will receive a Certificate of Authenticity signed by the corresponding author or the authorized rightholders.
DAMAGE AND DEFECTIVE ARTWORKS
1.1 If You are a consumer, Fusion Arts is under a legal duty to supply Artworks that comply with the contract executed with you. You may find advice about your legal rights from your local consumer office.
1.2 Once the artwork has been delivered to you, you should inspect it carefully for defects or damages. If the artwork is defective or has been damaged, you must send us an e-mail at the following e-mail address [email protected] and we will arrange for its return at no cost to you.
1.3 Once we acknowledge your complaint, we will provide you with an identification number and the corresponding written evidence, so that you can track Your Complaint appropriately.
1.4 If the Artwork is found to be defective or damaged before its delivery to you Fusion Arts will refund any amount paid by you, including any delivery charges made provided you have not used and damaged the Artwork. Nothing in this clause shall affect your rights as a consumer under national applicable law.